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Shipping & Returns

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Bangalla services the continental USA through our various US warehouses. This provides us fast ship times and mutliple locations from which we can supply products.

Bangalla shipping rates are based upon rates provided by FedEx/USPS and are calculated based upon weight, location, and your requested shipment speed. Higher rates apply to Hawaii, Alaska, APO and international destinations.

Prices charged also vary based upon whether the order is a wholesale or dropship order. Any order being shipped to a residential address or to a consumer will be classed as a dropship order for shipping purposes.

Please note additional fees may be charged where you require an address redirect or return once an item is in the hands of a carrier. Customers are responsible for the accuracy of all shipping address details.

 

Change in Out Of Stock Shipping Policy

In an effort to reduce excess inventory and expired items, Bangalla will no longer be keeping orders open if out of stock. If an order is received and that item is out of stock, we will notify you and cancel the order. When the item becomes available It will be your responsibility to replace the order at your convenience. For orders with more than one item, any in stock items will be shipped, you will be notified, and the out of stock items will be canceled. Your payment will credited to your Bangalla account if the item is out of stock.

Please contact us for more information on this policy change.

Dropship Shipping Rates 2017

The following fixed shipping rates apply across the Continental USA based upon weight and destination for dropship and direct to retail orders only. Note that dimension weight adjustments may also apply as levied by FedEx or UPS :

0 - 0.49 lbs = $5.25

0.5 - 0.79 lbs = $7.25

0.8 - 0.99 lbs = $8.75

1 - 1.99 lbs = $9.45

2 - 2.99 lbs = $10.95

3 - 3.99 lbs  = $11.45

4 - 4.99 lbs = $11.95

5 - 5.99 lbs = $12.25

6 - 6.99 lbs = $12.75

7 - 7.99 lbs = $13.25

8 - 8.99 lbs = $13.95

9 - 9.99 lbs = $14.25

10 - 10.99 lbs = $15.45

11 - 11.99 lbs = $16.25

12 - 12.99 lbs = $16.95

13 - 14.99 lbs = $17.75

15 - 16.99 lbs = $20.95

17 - 19.99 lbs = $22.95

20 - 24.99 lbs  = $26.95

25 - 29.99 lbs  = $31.95

30 - 34.99 lbs  = $39.95

35 - 39.99 lbs  = $42.95

40 - 44.99 lbs  = $49.95

45 - 49.99 lbs  = $52.95

50 - 54.99 lbs  = $58.95

55 - 59.99 lbs  = $63.95

ABOVE RATES DO NOT APPLY TO APO ADDRESSES, ALASKA AND HAWAII

STANDARD SHIPPING TO ALASKA/HAWAII/APO

0 - 0.99 lbs = $23.25

1 - 2.99 lbs = $26.75

3 - 4.99 lbs  = $31.95

5 - 6.99 lbs = $35.35

7 - 9.99 lbs = $41.35

10 - 11.99 lbs = $49.95

12 - 14.99 lbs = $59.75

15 - 16.99 lbs = $68.35

17 - 19.99 lbs = $76.75

20 - 24.99 lbs  = $89.05

25 - 29.99 lbs  = $108.45

30 - 34.99 lbs  = $125.65

35 - 39.99 lbs  = $137.75

40 - 44.99 lbs  = $162.05

45 - 49.99 lbs  = $171.25

ABOVE RATES DO NOT APPLY TO PO BOXES

For higher weights or international orders please contact us for a quote. 

Please note that any address changes made after shipment will result in additional $15 redirection fees with shipping carriers.


Returns Policy

Non-Perishable Items. Except for food or other perishable items, Bangalla accepts the return of any product within the first thirty (30) days of the date the order was placed and only if the product is unopened and unused. Any returns may be subject to a 10% restocking fee at Bangalla's sole election. Credit will be provided upon Bangalla's physical receipt of the returned product. Please note that shipping charges are not refundable unless Bangalla is found to have shipped the incorrect, or an expired item. All product returns are to be shipped to Bangalla at 370 1st Avenue NW, Issaquah, WA 98027.

Perishable Items. Food and other perishable items are not returnable and non-refundable unless the item is out of date on the date of arrival or the wrong item was shipped. Please contact our customer services at info@bangalla.com for return and credit instructions.

You should expect to receive your credit within three weeks of giving your package to the return shipper, however, in many cases you will receive a credit more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes us to process your return once we receive it (3 to 5 business days).


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.


When you place an order, we will estimate shipping and delivery dates for you based upon the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. 

Skus beginning with ECW and ECV may not be shipped internationally.  Per special request, it may be arranged at additional shipping charges and processing time. 

A 10% duty prepayment will be due before international orders can be shipped. Any difference in duties will be credited back if applicable.

Please also note that the shipping rates for many items we sell are weight and dimensionally-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.